Coming out of hiatus and other stuff too
Kinda hiatus, but more like life got in the way A beacon cutting through the crap I realized this morning while I was sending out my “portfolio” for a job ap...
Thought Leadership
Articles & Insights
Exploring AI strategy, content marketing engines, and business technology.
Canada May Be The Last Bastion of a Free Internet
Let’s hope it stays that way As the FCC in the U.S. threatens to dismantle net neutrality, the Independent reports the in the U.K. Theresa May may just censo...
Is new and shiny enough to change things?
Does it matter if it isn’t? Photo by Gary Ullah. Lots of folks are talking about Mastodon, yes myself included, and over the past 24 hours I’ve seen more tha...
Communication is the glue between you and your customers
Not how to be sticky, but how to join and connect people Photo by Sam Cat This is something that I grapple with on a daily basis. My job, as you can see, is...
Innovation Requires Knowing It Can Be Done
How do you build more when you don’t think there is a place for more? I was chatting with Marshall Kirkpatrick about apps and what we’re up to. I think Marsh...
Mastodon isn’t the end of Twitter, it’s the begining
Remember needing several email accounts back in the day? If you thought Twitter droppings were bad… Yes, like all my geeky tech brethren I’ve opened a Mastod...
The Customer Experience of Getting My Car Fixed
A few simple things would have made things much better. I needed to get the driver’s-side side mirror fixed on my wife’s car. It had been bashed and wouldn’t...
It’s all about the whiteboards
I write a lot of stuff. And it all starts with a blank piece of glass I’ve been on a bit of a writing tear of late. Which is good because writing is literall...
Technology isn’t going to fix work
It’s up to us to figure this stuff out first I read a lot of Signal v. Noise. Even if I don’t use Basecamp at work, I connect with what Jason Fried and DHH s...